At Mycolife, your satisfaction is important to us. We are committed to providing high-quality products and a trustworthy experience. If you are not fully satisfied with your purchase, we are here to help.
Returns
We accept returns of unopened products within 30 days of your purchase date.
To be eligible for a return:
• Products must be unused, unopened, and in their original packaging.
• A receipt or proof of purchase is required.
Please note that opened products, used products, or products past 30 days from purchase are not eligible for return.
Refunds
Once your returned product is received and inspected, we will notify you by email.
If approved, your refund will be processed to your original payment method within 7–10 business days.
Shipping costs are non-refundable, and the cost of return shipping is the responsibility of the customer unless the product is defective or incorrect.
Damaged or Defective Products
If you received a damaged, defective, or incorrect item, please contact us immediately at info@mycolife.us. We will arrange for a replacement or a full refund at no additional cost to you.
How to Initiate a Return
To initiate a return, please contact our customer support team at info@mycolife.us with your order number and details about the product you would like to return. We will respond with instructions on how to complete your return.